LigeroSmart knowledge base

Tag - ligerosmart

Articles

Configurando a autenticação OAuth2 para e-mail no LigeroSmart
ACL - Creating and Configuring Access Control Lists
Block certain tickets from being visible to customers
How to update LigeroSmart to the latest development version (nightly build)
Using Redis to Cache LigeroSmart Information
Botpress - Transferring visitor to department or human service on Rocket.Chat
Creating a simple IVR Chatbot with Botpress
docker-compose.yml for Botpress
Rocket.Chat - Migrating from version 3.18 to version 4.0
LigeroSmart 6.1.8 - Rest API organized for you!
Searching for Tickets and Generating Quick Reports
How to notify new calls on Telegram
Integration with local Active Directory (or LDAP)
How to suggest improvements for LigeroSmart
Customer service via Whatsapp
Telegram support
Configuring the reopening or definitive closing of tickets
There is something wrong with my LigeroSmart. What to do?
Migration procedure from ((otrs)) Community to LigeroSmart 6.1
LGPD - Process for Requesting and Sending Personal Data stored in LigeroSmart
Join our group on Telegram!
Troubleshooting Customer Portal Search
How do I display alerts and notifications to system attendants?
LigeroSmart development cookbook
How to Integrate Rocket.Chat with LigeroSmart?
How to control SLA and OLA in LigeroSmart?
Knowledge Management with KCS at LigeroSmart
How to control support contracts with LigeroSmart?
Notices and Status of Services on the Customer Portal
How to implement a simplified satisfaction survey
How to implement a Satisfaction Survey with your customers on LigeroSmart
How to manage Purchase Orders with LigeroSmart
How to implement Change Management with LigeroSmart?
How to implement Problem Management with LigeroSmart
How to implement Incident Management with LigeroSmart?
How to create an Ethical Channel with LigeroSmart
Structured Project Management for Mature Corporations with LigeroSmart
How does XSLT mapping work?
Introduction to LigeroEasyConnector and XSLT
Displaying dynamic fields on specific screens
How to create custom forms by Service?
How does the integration between LigeroSmart and Rocket.Chat work?
How to install an Opensource Service Desk and Create Service Catalogs?
How to configure your Service Catalog?
What are the minimum requirements to run LigeroSmart?
How to install LigeroSmart?
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