LigeroSmart knowledge base

Category - 05 - Funcionalidades do Sistema

Articles

How to display solutions to the customer, before allowing the opening of tickets?
How to create custom forms by Service?
Displaying dynamic fields on specific screens
How to implement a Satisfaction Survey with your customers on LigeroSmart
How to implement a simplified satisfaction survey
Notices and Status of Services on the Customer Portal
How to control support contracts with LigeroSmart?
Knowledge Management with KCS at LigeroSmart
How to control SLA and OLA in LigeroSmart?
How to use and configure Kanban in LigeroSmart
How to Integrate Rocket.Chat with LigeroSmart?
How do I display alerts and notifications to system attendants?
Telegram support
Customer service via Whatsapp
Enable ticket search by dynamic field
Searching for Tickets and Generating Quick Reports
Block certain tickets from being visible to customers
ACL - Creating and Configuring Access Control Lists
Configurando a autenticação OAuth2 para e-mail no LigeroSmart
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